Politique de confidentialité

PRIVACY POLICY

Last Updated: June 2026

1. Introduction

At Anabolic Multiverse ("we", "our", "us"), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, create an account, place an order, subscribe to our newsletter, or otherwise interact with our services.

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.

2. Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: anabolicmultiverse@gmail.com

Mailing Address:

Anabolic Multiverse
1243 Boulevard Pie-XI Nord, Suite 3
Québec, Québec G3J 0J5
Canada

3. Personal Information We Collect

Depending on how you interact with our website, we may collect:

Contact Information

First and last name
Email address
Phone number
Shipping address
Billing address

Order Information

Products purchased
Order history
Transaction details
Customer support communications

Account Information

Login credentials
Wishlist information
Loyalty points and rewards data
Account preferences

Device and Usage Information

IP address
Browser type
Device information
Operating system
Website activity
Pages visited
Referral sources

Marketing Information

Newsletter subscriptions
Survey responses
Advertising engagement
Promotional preferences

4. How We Use Your Information

We use your information to:

Process and fulfill orders
Deliver products and services
Provide customer support
Manage customer accounts
Process refunds and returns
Improve website performance
Analyze user behavior
Prevent fraud and abuse
Send order confirmations and shipping updates
Send marketing communications (when permitted by law)
Comply with legal obligations

5. Payment Processing

Payments are processed securely through third-party payment providers such as Shopify Payments, PayPal, Stripe, Shop Pay, Apple Pay, Google Pay, and other supported payment services.

Anabolic Multiverse does not store complete payment card information on its own servers.

6. Cookies & Tracking Technologies

Our website uses cookies, pixels, and similar technologies to:

Maintain shopping cart functionality
Enable customer login sessions
Remember preferences
Analyze website traffic
Measure advertising performance
Improve customer experience

We may use:

Shopify Cookies
Google Analytics
Meta (Facebook) Pixel
Shopify Audiences
Google Ads
Other analytics and advertising tools

You may disable cookies through your browser settings, although some website functionality may become unavailable.

7. Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send:

New product announcements
Promotions
Sales
Exclusive offers
Company updates

You may unsubscribe at any time using the unsubscribe link included in our emails.

8. Sharing Personal Information

We do not sell your personal information.

We may share information with trusted third parties only when necessary to operate our business, including:

Shopify
Payment processors
Shipping carriers
Email marketing providers
Analytics providers
Advertising partners
Fraud prevention services
Government authorities when legally required

9. International Transfers

Your information may be processed or stored in Canada, the United States, Europe, or other jurisdictions where our service providers operate.

By using our website, you consent to these transfers and understand that privacy laws may differ between jurisdictions.

10. Data Retention

We retain personal information only as long as reasonably necessary to:

Fulfill orders
Maintain customer accounts
Meet legal obligations
Resolve disputes
Enforce our policies

When information is no longer required, it is securely deleted or anonymized.

11. Security

We implement reasonable physical, technical, and administrative safeguards designed to protect your information.

However, no internet transmission or storage method can be guaranteed 100% secure.

12. Your Privacy Rights

Quebec Residents (Law 25)

You may request:

Access to your personal information
Correction of inaccurate information
Deletion of information where legally permitted
Withdrawal of consent
Information regarding how your data is used

European Economic Area (GDPR)

You may have rights including:

Access
Rectification
Erasure
Data portability
Restriction of processing
Objection to processing

California Residents (CCPA)

Eligible California residents may request access, correction, deletion, or portability of personal information as provided by applicable law.

13. Children's Privacy

Our products and services are not directed toward children under 14 years of age.

We do not knowingly collect personal information from children under 14.

If you believe a child has provided personal information, please contact us immediately.

14. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.

15. Changes to This Policy

We may update this Privacy Policy periodically.

Any updates will be posted on this page with a revised "Last Updated" date.

Continued use of the website after changes constitutes acceptance of the updated policy.

16. Privacy Officer

Privacy Officer

Anabolic Multiverse